Refund policy

ALfalahCollections – Return & Refund Policy

We value customer satisfaction. Please review the following return and refund terms carefully.

Returns Eligibility

  • Returns are accepted only if the product is damaged, defective, or incorrect.

  • You must contact us within 48 hours of receiving your order.

  • Items must be unused and in original packaging.

Customized Items

  • Customized or personalized products are non-returnable and non-refundable, unless damaged or incorrect.

Non-Returnable Items

  • Used products.

  • Items damaged due to misuse.

  • Change of mind after delivery.

Refund Process

  • Refunds are processed after inspection of the returned product.

  • For Cash on Delivery orders, refunds may be issued via bank transfer or store credit.

  • Shipping charges are non-refundable.