Refund policy
ALfalahCollections – Return & Refund Policy
We value customer satisfaction. Please review the following return and refund terms carefully.
Returns Eligibility
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Returns are accepted only if the product is damaged, defective, or incorrect.
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You must contact us within 48 hours of receiving your order.
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Items must be unused and in original packaging.
Customized Items
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Customized or personalized products are non-returnable and non-refundable, unless damaged or incorrect.
Non-Returnable Items
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Used products.
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Items damaged due to misuse.
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Change of mind after delivery.
Refund Process
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Refunds are processed after inspection of the returned product.
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For Cash on Delivery orders, refunds may be issued via bank transfer or store credit.
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Shipping charges are non-refundable.